Click here if you have forgotten your password.
1. Data Restoration (Immediate)
Users who have forgotten their password may choose to restore their previous data.
For more information, please follow the link below.
2. Reset Password (Minimum 1 Business Day)
Users who have forgotten their password may choose to reset it.
However, please be aware that the necessary correspondence may take some time.
Those who wish to reset their password will need to fill out all the required information in the form listed below and submit it.
■ Correspondance Hours
Weekdays from 10:00 a.m. to 5:00 p.m. (JST)
Note: Replies to inquiries may take time to process.